By proceeding with payment you are acknowledging the following terms and cancellation policy:
- Your contract for the tour is with the Museum/Guide and The Cultivist is acting solely as your agent in arranging the booking.
- Tours cancelled ahead of 48 hours prior to the start of the tour will be fully refundable, unless otherwise stated by your Member Liaison.
- Tours cancelled within 48 hours are strictly non refundable.
- If you wish to amend or extend your booking within 48 hours of the tour, you must do so directly with the Museum/ Guide and ensure payment is accounted for directly.
- If the tour is cancelled due to a Force Majeure event, such as a hurricane or weather emergency, or other conditions impeding the tour, fees will be non-refundable, but every attempt will be made to reschedule the tour to a mutually suitable date and recuperate costs from the Museum/ Guide, though this is not guaranteed and the fee is non-refundable. This Force Majeure will apply to catastrophic events.
- If the tour is cancelled due to Covid 19 restrictions, the same applies as above.